Blog.

SaaS’s Last Mile & The Rise of the FDE

I see complete workflows as SaaS's eventual evolution, and for companies moving in that direction, hiring FDEs (Forward Deployed Engineers) should become a core investment for customer retention.

• SaaS Last Mile Strategy
• Forward-Deployed Engineering
• Customer Retention
• ROI Analysis
• Product Development
• Acquisitions and Integration
• Technical Debt
• Customer Expectations
• Business Value
• Engineering Capacity